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Trusted advisor: business relationship development for technical figures

Level: Base
Duration: 14 hrs
Delivery: Hybrid
Registration Fee: € 450 (excluding VAT)
Delivered in
Italian
Presentation

Provide the technical functions of companies that have direct customer relationships with a minimum of business acumen to make them the trusted advisors and thus make them indispensable to the customer.

- The basics of building relationships based on trust
- Fundamental behaviors
- The dynamics of influence
- The importance of listening
- Becoming a partner
- Improvise
- The assumption of risk
- The importance of networking
- How to deal with the topic of price

Final verification test

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Training course

Trusted advisor: business relationship development for technical figures

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