English for Tourism (Level 1)

Acquire a level of oral communicative skills that enables the learner to understand and be understood in tourist work contexts by English-speaking interlocutors (native and non-native speakers), employing and distinguishing phraseology and vocabulary of a less common nature; to be able to effectively conduct telephone conversations in the work environment.

- Listening/speaking: giving detailed information, making detailed requests inherent in usual work contexts; supporting, arguing one's views (e.g., products...) in the context of a conversation; dealing with unexpected answers and difficulties related to one's field of reference in the context of a conversation.
- Reading :understand and correctly interpret correspondence written in non-standard styles/registers; understand and correctly interpret most documents and reports typical of work activity; understand and correctly interpret Content and Objectives of instructions, etc. and begin to evaluate, comment, etc;
- Writing: taking notes that are also useful for colleagues; drafting letters pertaining to predictable topics.