Youth Guarantee Course for Secretarial Worker

N°	TITLE	HRS
1	Information flow management Characteristics of office equipment (fax machine, photocopier, scanner, etc.). Functionality of major office application software (spreadsheets, word processing programs, relational databases, etc.). Privacy regulations in order to ensure the confidentiality of information Principles of business organization and communication to process and transmit information effectively with respect to different organizational positions Procedures and techniques for monitoring and malfunction detection and evaluation Service processes and work cycles Industry-specific technical terminology in a community language The specific information flows for law firms and other professional practices (accountant, doctor, etc.).	70
2	Text drafting and formal communications Functionality of major office application software (spreadsheets, word processing programs, relational databases, etc.). Main techniques of written, verbal and digital communication Internet services: browsing, searching information on major search engines, e-mail Drafting of specific communications in law firms and other professional practices	70
3	Organization of meetings and travel Principles of business organization and communication for maintaining contact with stakeholders inside and outside the enterprise Types of business travel services for arranging meetings and trips Organizing meetings and presentations for law firms and other professional practices	60

Organizes and manages reception, incoming and outgoing information flows, recording, filing and archiving of documents, word processing, and organization of meetings and travel.

This is normally an employment relationship.

The figure's contractual level varies according to the relevant National Collective Labor Agreement for the sector in which the professional figure works.

This is a profession that is present in most private or public organizations, small or large, and can have different levels of autonomy, responsibility, and qualification in different contexts: from front office clerk or word processor or receptionist or protocol clerk to executive secretary or secretarial manager.

Employment prospects and horizontal and vertical career opportunities depend on the local labor market conditions related to the professional figure's target sector. However, it is emphasized that, precisely because of its transversal nature, the occupational figure presents good opportunities for transferability from one economic sector to another.

Statement of learning

Age between 18 and 29. Not be engaged in employment or placed in a school or training course.

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Open enrollment

Training course

Secretariat of legal and professional firms

Information flow management

Text drafting and formal communications

Organization of meetings and travel

Principles of business organization and communication for maintaining contact with stakeholders inside and outside the enterprise

Types of business travel services for arranging meetings and trips

Organizing meetings and presentations for law firms and other professional practices

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